Privacy policy

Effective Date: July 30, 2026
Last Updated: July 30, 2026

Grizzly Door Systems (“we”, “us”, or “our”) operates the website grizzlydoorsystems.com (the “Service”).

This page informs you of our policies regarding the collection, use, disclosure, and safeguarding of personal information when you use our Service, in accordance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Accountability and Privacy Officer

We are responsible for the personal information under our control. Please contact our office anytime if you have any questions.

- Subject: Privacy Information Request
- Mailing Address: Grizzly Door Systems, 4025 Sladeview Cres, Unit 3, Mississauga ON L5L 5Y1
- Email Address: [email protected]
- Phone: 905-670-3363

2. Information We Collect

We only collect personal information that is necessary for the purposes identified to you. This may include:

- Identity Data: Name, username, or similar identifiers.
- Contact Data: Email address, billing address, shipping address, and telephone number.
- Technical Data: IP address, browser type, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.

3. Methods of Data Collection

We collect information from you in the following ways:

- Direct Interaction: Information you provide by filling in forms, creating an account, making a purchase, or contacting us.
- Automated Technologies: As you interact with our website, we may automatically collect Technical Data using cookies, server logs, and similar technologies.

4. Purposes of Data Collection

We use your personal data only for specific, limited business purposes, including:

- Providing, maintaining, and improving our Service.
- Processing and delivering your orders or transactions.
- Managing your account and providing customer support.
- Sending marketing and promotional communications (where you have explicitly consented).
- Complying with legal and regulatory obligations.

5. Consent

We will obtain your consent before or at the time we collect your personal information. Your consent can be express (e.g., clicking an “I Agree” checkbox) or implied (e.g., providing an address to fulfill a shipping request). You may withdraw your consent at any time by contacting our office.

6. Data Sharing and Third-Party Disclosures

We do not sell your personal information. We may share your data with trusted third parties to help us run our business, such as:

- Shipping and delivery partners to fulfill orders.
- Analytics providers to monitor website performance such as Google Analytics.

International Transfers: Some of our third-party service providers may be located outside of Canada (such as in the United States). Consequently, your data may be stored or processed outside of Canada and may be accessible to foreign regulatory authorities under local laws.

7. Data Retention and Safeguards

- Retention: We only keep your personal information for as long as necessary to fulfill the purposes for which it was collected, or to meet legal, accounting, or reporting requirements.
- Security: We use industry-standard physical, technological, and administrative security measures (such as SSL encryption and secure servers) to protect your data against unauthorized access, loss, or theft.

8. Your Rights (Access, Correction, and Deletion)

Under Canadian privacy laws, you have the right to:

- Request access to the personal information we hold about you.
- Request corrections to any inaccurate or incomplete personal information.
- Request the deletion of your personal data, subject to certain legal exceptions.

To exercise any of these rights, please submit a written request to our office with the subject ‘Privacy Information Request’ to 4025 Sladeview Cres, Unit 3, Mississauga ON L5L 5Y1 or by emailing us at [email protected].

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this policy periodically for changes.